• Periodic on-site support inspections
  • System performance consultation
  • System programming backup
  • System graphics and database backup
  • Software revision installation
  • Priority service response
  • 24-hour emergency service
  • Discounted service rates
  • On-line technical support
  • Unlimited operator training


  • All OpenTech Support features plus:
  • Verification and calibration of each point
  • Building performance and IAQ analysis
  • Critical alarm monitoring and analysis
  • Document maintenance and archiving


  • All OpenTech Preferred features plus:
  • Repair and replacement labor
  • Repair and replacement parts


   Access control systems
   Application engineering
   Automatic temperature controls
   Building automation systems
   Closed circuit television
   Control panel fabrication
   Commissioning
   Critical online support
   Direct digital control systems
   Documentation services
   Energy management systems
   Energy metering systems
   Energy services
   Indoor air quality programs
   Installation
   Integration of fire/life safety systems
   Intrusion detection
   Laboratory fume hood controls
   Lighting controls
   Performance contracting
   Proactive maintenance
   Project management
   Remote facility monitoring
   Software and firmware upgrades
   System database protection
   System design and
   specifications
   System integration
   System programming
   System start-up
   Technical support services